How many SMS test credits can I get?
What format does my phone number need to be in?
You can get 10 FREE credits from HERE
and credits are valid for 14 days.
Mobile phone numbers need to be entered in international formatting with the country code and without spaces, plus signs or leading zeros.
Can I send international messages?
Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.
Can I have delivery status of every SMS sent?
Do you support 2-way SMS?
Yes. You can enable DR (Delivery Report) in order to receive status of every SMS sent. Click HERE
for more info.
Yes. We support 2-way SMS in some countries. Feel free to send your request to firstname.lastname@example.org.
Is there any resend function if the mobile phone is not turned on or there is no coverage at that moment?
Yes. The SMSC will resend the SMS within 36 hours.
Is Failure message being charged?
Yes. We charge every single SMS per submission / sent to operators. SMS Credit will be deducted regardless of success or failed message.
Can I export the transaction report for internal record purpose?
Yes. You are able to export the SMS transactions records up to 2 weeks.
When can I find your SMS pricing?
Can I make payment online?
You can find our SMS pricing HERE
Yes. You are able to make payment online, under payment page after login (we only accept online payment for international customers only). For Malaysia customer, we accept payment via Internet banking, cash or cheque deposit only.
What is the minimum purchase amount?
We accept online payment as low as EUR 5 for international customers. For Malaysia customer, please contact email@example.com.
Is PayPal / credit card payment accepted from my country?
Do I have to pay a set-up charge or monthly fees?
You may check PayPal’s supporting countries list HERE
. If your country is not in the list, please contact firstname.lastname@example.org for other payment methods.
No. There are no set-up charges or monthly fees with us. You buy credits, use them, and top them up when you need to. It really is that simple.
What is the validity period for the SMS Credits?
The SMS credits valid for 1 year upon top up payment made. However, If you need to extend the validity further, please send email request to email@example.com 3 days prior to your credits expiry date.
Do I get notified when my credits are going to expire?
Yes, you will automatically receive an email alert when the SMS credits are going to expire.
Do you offer technical Support?
Yes, technical support is available through email / phone / Skype. We have technical staffs available 24 Hours a day. You can raise a support ticket to notify a problem with our tech support team.
1) Email: firstname.lastname@example.org
2) Phone: +6017-3788399 / +603-89964780
3) Skype: mocean.support